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If you've lost your Amazon Seller Central credentials (username, password, or both), here's exactly how to recover access:


🔐 Step-by-Step to Recover Your Seller Central Account

1. Go to the Login Page

2. Click “Need help?” under the Sign-In button

You’ll be presented with two options:


🧩 If You Forgot Your Password:

  1. Click “Forgot your password?”
  2. Enter the email address or mobile number linked to your Seller account.
  3. Click Continue.
  4. You’ll receive a password reset email or SMS with a verification code.
  5. Follow the prompts to create a new password.

🧩 If You Forgot Your Email Address or Mobile Number:

  1. Click “Forgot your email or mobile number?”
  2. You will be asked for:
  3. Amazon will attempt to verify your identity and help recover access.

🧱 If You No Longer Have Access to the Email Address:

  1. Try logging in and choose "Need help?"
  2. When you get to the email input screen, click “I cannot access my email”.
  3. Fill out the Account Recovery form.

🚨 If All Else Fails — Contact Amazon Directly:

If the self-service methods don’t work:

📞 Contact Seller Support

  1. Go to: https://sellercentral.amazon.com/help
  2. At the bottom, click “Get Support”.
  3. If you’re logged out, click: “I’m having trouble signing in”.
  4. Choose “Other account issues” and submit a ticket or request a callback.

🧠 Pro Tips: